Who we work with · Veterinary practices

The phones are full. The recalls are slipping.

Reception is juggling the queue at the desk and the queue on the phone, while vaccination recalls and repeat-prescription requests pile up behind them. CueBot builds the systems that handle the reminders and the routine requests for your practice, then runs them every month.

What we automate
  • Booking & Scheduling
  • Sales Follow-ups
  • Customer Support 24/7
  • Invoicing & AR
  • Reporting & Dashboards
Run + improved every month
The problem

Where the hours go.

Recalls quietly lapse

Vaccination boosters and annual check-ups depend on someone running the list and sending the reminders. When the practice is busy, the list slips, and pets that should've come in simply don't.

The phones are at capacity

Owners ring for everything from bookings to prescription requests. Reception can't answer them all, and every unanswered call is an owner trying the next practice on the list.

No-shows eat consult slots

A missed appointment is a vet standing idle and a slot you can't refill at short notice. Manual reminder calls help, but only when someone has time to make them.

Repeat prescriptions clog the front desk

Each request needs checking, authorising and relaying back to the owner. It's necessary work, and it lands on the same team that's already answering the phones.

What we automate

The systems we build and run for you.

01

Booking & Scheduling

Self-serve booking with automated reminders before every appointment. Owners reschedule themselves and the freed slot opens up for someone else.

See the service
02

Sales Follow-ups

Vaccination and check-up recalls sent on schedule, in your practice's voice, until the owner books. No list-running required.

See the service
03

Customer Support 24/7

A website assistant trained on your services and policies. It answers routine questions, takes repeat-prescription requests and books appointments while reception looks after the people at the desk.

See the service
04

Invoicing & AR

Treatment balances and payment plans chased politely and automatically, in your voice. Reminders stop the moment payment lands.

See the service
05

Reporting & Dashboards

Diary utilisation and recall conversion in one morning digest, with the figures pulled for you instead of dug out of your practice software.

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Proof, not promises

Proof from the calendar business.

We took a London salon group running three sites from a 22% no-show rate to 4% in twenty-one days, with 78% of cancelled slots refilled automatically within half an hour. A veterinary diary breaks the same way a salon diary does: the calendar is the product, and the same reminder and rebooking systems apply.

On the admin side, a five-person Bristol accounting practice got 47 hours a month back when we automated their chasing and weekly reporting. The same chasing system works for recalls and outstanding treatment balances.

22% to 4%
No-show rate, in 21 days
78%
Cancelled slots auto-refilled
47 hrs/mo
Admin returned, Bristol practice
Veterinary practices
Find out what your practice can hand off.

Book a free audit. We'll map your front desk and recall workload in thirty minutes and show you exactly what can run itself. No upfront build fee, one monthly partnership.