Support

Real humans. Straight answers.

No 24/7 chat marketing theatre. No tier-3 ticket queue. We are a small team that builds and supports every system ourselves. Here is what to expect, and how to reach us.

Discovery

Free 15-min call

No pitch deck. We listen, we ask hard questions, and we tell you straight whether automation is a fit.

  • Same-day reply
  • No sales script
  • Works in UK business hours
One-off services & packs

Build + 30 days

Every fixed-price build includes 30 days of support after handover. Email response within one UK business day.

  • Full documentation handed over
  • 1 UK business day response
  • Bug fixes always included
Managed · £497/mo

Priority everything

Direct Slack or email channel to your dedicated engineer. Two-hour response in business hours, twelve outside, seven days a week.

  • 2-hour priority response
  • Direct Slack channel
  • Up to 2 new builds per month
FAQ

Common questions.

The eight things people actually ask before signing on. If yours is missing, drop us a line and we will add it here.

Most services ship in 7 to 14 days from kickoff, depending on scope. Packs run on the same range. We do not start until we understand your business deeply, and we do not call it done until what we built actually runs in production. Timelines on each service and pack page are real, not aspirational.

Question we have not answered?

Send us a line. We reply within one UK business day, in plain English, no scripts.