The cost of doing it by hand.
You do good work. Your customers say so - to you, in person, on the doorstep. And then nobody writes it down. Asking feels awkward, you're already on to the next job, and the moment passes. Meanwhile the competitor with 200 reviews ranks above you on Google, and they're not better than you - they just ask every single time.
Reviews aren't vanity. They're the first thing a new customer checks and one of the strongest local ranking signals Google has. Every job that ends without a review request is marketing you did and then threw away.
What we actually build.
CueBot builds an automated reputation system that asks every customer for feedback at the right moment, makes leaving a Google review effortless, and keeps you ahead of problems before they go public.
Automatic review requests
When a job is marked complete - in your calendar, CRM, or invoice system - a friendly request goes out by SMS or email at the moment satisfaction is highest. No remembering, no awkward asks.
Happy-path routing
Satisfied customers get a one-tap link straight to your Google review page. Unhappy ones get routed to a private feedback form that lands with you first - so problems reach you, not your public profile.
Reply drafting
Every review gets a thoughtful, personal reply drafted for you to approve. Replying to reviews is itself a ranking signal - and it shows prospective customers you're paying attention.
Reputation monitoring
New reviews across Google and the platforms that matter for your trade, summarised in a weekly digest. Spot a pattern before it becomes a problem.
Three stages. Live in 7d.
We wire into how jobs finish
Whatever marks a job done in your world - a calendar event, an invoice sent, a CRM stage - becomes the trigger. No new software for your team to learn.
We build the request flow
Branded SMS and email sequences with the right timing and tone for your trade, a one-tap Google review link, and the private feedback route for anyone unhappy.
Your reviews compound
Requests go out after every job, replies get drafted for approval, and your Google profile grows week on week. You see it all in a simple digest.
The build, end to end.
Every system we build, we run. Documentation, training, and ongoing optimisation included - no black-box handover, no walking away.
- Automated review request sequences (SMS + email)
- One-tap Google review routing
- Private feedback capture for unhappy customers
- Drafted replies to every review, ready to approve
- Weekly reputation digest
- Integration with your calendar, CRM, or invoicing
- Full documentation
- 30-day post-launch support